HCDI Product Code: 91368

Product Condition:  NEW

Publisher:  PC America

Product Description: 

PC America Enterprise Edition is designed for Multi-Site functionality, allowing you to establish your POS network amongst nationwide locations. If you prefer PC America Software Pro Edition for single stores, CLICK HERE

 

Restaurant Pro Express is a Touch Screen restaurant Point of Sale (POS) system designed for easy order taking, integrated customer loyalty, efficient order processing with kitchen printing and bulletproof security. The restaurant POS result is less training time, more repeat business, accurate accounting and MORE PROFIT.

Not only do you receive a clear understanding of the sale, but so does the customer. Every customer receives accurate information on the receipt. The benefits of our restaurant Point of Sale system are for both you and your customers. The old restaurant register performed only one duty. The restaurant POS system allows all employees to work as a team and achieve greater profit overall.

Our restaurant POS system helps you manage your restaurant, with built-in interfaces for quick service (dine in or take out), delivery, and all other types of food service. The touch screen point of sale is ideal for busy restaurants and growing restaurants looking for a better restaurant register.

 

Verticals

Coffee Shops

Restaurant Pro Express is an award winning Point of Sale solution designed for Specialty Coffee Shops.  RPE keeps your lines moving fast and tracks your sales, customers, and inventory.  The built-in customer loyalty program and stored value cards can increase your sales up to 20%.  You can also customize buttons to fit your particular shop.  Replacing your cash register with Restaurant Pro Express point of sale system will save time, prevent theft, reduce labor, and increase sales and profits.

Features Easy to use Integrated credit card processing Stored value cards with no transaction fees Print coffee orders for the barista Generate "Shopping List" Customer Loyalty System Built-in integrated time clock Prepay account systems Unlimited menus with pictures On screen review for modification Order any way you choose Automatically calculates tax and tender Track complete audit trails Quick tender keys

Easy to Use:  train your employees in 60 seconds to ring up customers. Integrated Credit Card Processing:  over the high speed Internet; swipe a credit card or debit card and process in 2-3 seconds. Very Affordable:  RPE was rated as the #1 most cost effective coffee shop point of sale system. Stored Value Cards with no Transaction Fees:  gain loyal customers by creating a convenient / faster way of paying for purchases. Customizable Buttons:  set up all your top selling drink / food items.

Bars and Nightclubs

Replace your cash register with a Restaurant Pro Express solution in any type of nightclub or bar.  Restaurant Pro Express provides fast and accurate order taking, streamlined operations, table seating, split checks, tip tracking, open tabs, happy hour pricing, and much more.  Track your inventory and customers, measure the performance of your bar items, and ring up orders fast and easily with Restaurant Pro Express.

Features Quick Tabs:  The Quick Tab button on the table diagram screen allows your bartender to quickly ring in an order. Name Tabs:  Assign and enter the name of a customer to their own specific tab. Open Tabs:  With a simple swipe of the credit card, you can open a tab for the customer.  Keep ringing drinks in all night without the need to swipe their card again. Happy Hour Pricing:  RPE supports multiple menus so you can create a specific happy hour menu and activate it to begin and end at specific times. Bar Tax:  Some of your inventory may have different taxes associated with it.  RPE supports 3 different tax rates.  You can easily assign specific tax rates to specific items within your inventory. Multiple Job Codes:  You can enter multiple job codes for the same employee.  Depending on where they are working, they can clock in as a bartender, server, bar back, cocktail server, etc. Detailed Reporting:  Track inventory usage with built-in detailed inventory usage reports. Transfer Checks:  Easily transfer checks from the bar to the floor without the customer having to cash out their tab.

Pizzeria & Restaurant

RPE features an industry leading Pizza Ordering Screen which streamlines the ordering process by minimizing the number of touches required to order a pizza with various toppings, sizes, and crusts.  Strong functionality extends to the delivery process, with integrated caller ID, delivery tracking, and driver routing.  Restaurant Pro Express allows you to create an unlimited number of toppings, sizes, and crusts, each of which takes only a few seconds to configure in the system.  Toppings each have their own pricing grid, enabling you to set up a different price for each topping for each size pizza.  A separate price can be assigned for each size pizza.  A separate price can be assigned for each size and crust combination of your pizzas.

Features: Unlimited list of toppings Add toppings to halves, quarters, or the whole pizza Change sizes and crusts with a single touch Streamline ordering process by minimizing touches required to order a pizza Further modify pizzas with half toppings, double toppings, and other instructions Create complicated pizza menus within a few minutes Specialty pizzas can be configured to default with pre-set toppings (example: meat lovers) Clearly view which toppings are on which part of the pizza Pizza price shown as the pizza is being built

Cafeteria

The fast paced environment of a cafeteria style restaurant requires a point of sale system that is easy-to-use and can check customers out in seconds.  Restaurant Pro Express is a POS system designed exactly for this type of fast paced restaurant.  Enter items on a user-definable touch screen that can be tailored to your special needs, print orders to kitchen or beverage printers, and process a credit card in seconds. Features Fast checkout Customizable menu screen Rotating menus Order filling to kitchen video/bump bar system Customer loyalty High speed credit card processing Fast tender keys Bar code scanning of drinks and other retail products Prepaid stored value cards for use by regular customers Weight scales to ring up food from salad bar and hot bar Pole displays for quick viewing of order total

FAQ

1.  What is a typical setup?

For a Restaurant:  Dell Ultra Small Optiplex PC, Restaurant Pro Express software license (per station), Epson thermal receipt printer, kitchen printer, Pole Display, flat panel 15" touch screen monitor, cash drawer, magnetic stripe reader for employee cards/credit cards, computer battery backup.

For a Retail Store:  Dell Ultra Small Optiplex PC, Cash Register Express software license (per station), Epson thermal receipt printer, Laser Bar Code scanner, Pole Display, flat panel 15" touch screen monitor, cash drawer, magnetic stripe reader for employee cards/credit cards, computer battery backup.

2.  How do the peripherals plug in?

Bar Code Scanner plugs into a USB port.  Cash Drawer plugs into the receipt printer.  Receipt Printer plugs into the parallel port or a USB port.  Pole Display plugs into a USB port.  MSR plugs into a USB port.  Kitchen Printer plugs into the parallel port with proper cabling, or connects to a hub through Ethernet.  Touch Screen Monitor plugs into the video and USB port.

3.  Who will install the system?

Many of our customers feel comfortable installing up to a few terminals on their own; however, pcAmerica does offer installation and networking services.  On-site installation:  a pcAmerica engineer will travel to the location and completely configure the hardware and software.  Telephone installation:  a pcAmerica technician will call the customer and walk them through the setup and installation process of the hardware and software.  Pre-Configuration:  all of your hardware is shipped to pcAmerica, configured, and shipped back to you ready to begin using out of the box.

4.  Can I use your software in a multi-store setup?

The Enterprise edition of the software has multi-site features.  It is required that you have a high speed Internet connection with proper network configuration.

5.  I'm not computer savvy.  Is your software difficult to use?

Our software is specifically designed to be easy to use.  This ease of use factor will enable your cashiers to be trained in as little as 60 seconds on our system.

6.  Can you have 2 cash drawers on one station?

Yes, you will need to add a splitter and 2 additional cables for the setup to work.  With some simple configuration in the setup screen, cashiers can be assigned to specific drawers.

7.  Can you have 2 touch screens on one PC?

No, each touch screen must have its own computer.

8.  Where is the activation code?

The activation code is located on a bar code label either on the back of the CD envelope, on the side of the box, or on the back of the box.

9.  How many inventory items can the database hold?

We have customers that have over 25,000 items in their inventory.  There has never been a situation where a store has more inventory items than the database will handle.

10.  Will the software keep track of the inventory?

Yes, our software has full inventory tracking capability.

11.  What additional services does pcAmerica offer?

pcAmerica offers many additional services to help our customers utilize the system better and save them time.  Please see the Upgrades section for more information.

12.  How do I enter my inventory?

Entering inventory is very intuitive and easy with our software.  We have many tools such as an on-line tutorial on our website, a manual that accompanies the software, an F1 Help section that explains the process, and an additional menu programming service to help with this process if our customers are too busy to do it themselves.

13.  How is pcAmerica different than the competition?

Besides being affordable, easy to use, and written on the most current technology, pcAmerica is different in many other ways.  One of our most distinguishing features is that we pride ourselves on our Customer Service.  Most of the competition will outsource their training, technical support, and installation to third party subcontractors and distributors.  Trained pcAmerica employees, technicians, and engineers will conduct all these services first hand.

14.  What happens if the server goes down throughout a shift?

CRE and RPE have built-in data redundancy, meaning that if there is a server failure, individual station failure, or a failure in network wires or equipment, the individual registers can continue to ring up sales.  Data will automatically re-synchronize between all terminals when the failure is corrected.

Windows System Requirements: 

• Windows 98/NT/Me/2000/XP